Privacy Policy
Last updated: 22 June 2026
The Royal Jharokha ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website and how we use it.
1. Information we collect
- Reservation details you choose to provide — name, phone number, preferred date and time, party size, occasion and any special requests.
- When you submit the reservation form, these details are sent to us through WhatsApp using your own device and messaging app. We do not store this data on this website or a server.
- This website does not currently use cookies, analytics or tracking pixels of its own.
2. How we use your information
- To respond to and manage your reservation request.
- To contact you about your booking or to answer your enquiry.
- We do not sell or rent your personal information to third parties.
3. Third-party services
This site uses or links to services that have their own privacy policies, including WhatsApp (Meta), Google Maps and Instagram. When you interact with those services, their respective privacy policies apply. We recommend reviewing them.
4. Data retention
Any reservation messages you send us via WhatsApp are retained in our messaging account only for as long as needed to manage your booking and our records, after which they may be deleted.
5. Your choices & rights
You may request that we access, correct or delete the personal information you have shared with us by contacting us using the details below. You can also choose not to submit the reservation form and instead call us directly.
6. Children's privacy
This website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children.
7. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
8. Contact
For any privacy questions or requests, contact us at +91 74399 78080 or visit BF-II, Sector-I, Salt Lake City, Kolkata – 700064, West Bengal, India.